nTrust is a global money transfer platform helping to close the gap between the banked and unbanked. With an nTrust account, members can freely access their money to exchange currencies, shop at retail and online shops, pay employees or withdraw from 1.7 million ATMs worldwide.
I joined nTrust in 2013 to work with the design team to create new experiences and explore future features sets for the cloud financial service industry.
After several months of ideation, design, prototype, iteration, and development, we have designed an unique global peer-to-peer money transfer platform that standout from the rest. This was a tremendous opportunity for us to explore all the new technology that afforded us to craft a previously unachievable experience in the financial services industry.
My work on this project was ideation heavy, working closely with multidisciplinary teams to reduce frictions between users and the navigation system
Other skills also stood out as assets in this work:
In order for nTrust users withdraw money from their cloud accounts, the user has to be fully verified.
The KYC verification process requires users to input a considerable amount of personal information which decreases the number of sign-ups.
The objective of designing a Responsive Web Application is to create a system that is optimized for all devices.
Creating an IA that satisfies different devices and screen size is also one of the challenges we came across.
In order to maintain communications the across all departments, I was also responsible for creating release notes, style guides, and tutorials for all applications.